Your satisfaction is our main goal. If you have questions or concerns or are unsatisfied with the service you are receiving, please follow these steps:
- Contact your Sales Representative or Service Advisor at your authorized Ford or Lincoln Mercury Dealer.
- If your inquiry or concern remains unresolved, contact the Sales Manager, Service Manager or Customer Relations Manager at your authorized Ford or Lincoln Mercury Dealer.
- If you require assistance or clarification on Ford Motor Company policies or procedures, please contact the Ford Customer Relationship Center:
Ford Middle East
Customer Relationship Center
P.O Box 21470
Sheikh Zayed Road
Dubai, United Arab Emirates