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Your satisfaction is our main goal. If you have questions or concerns or are unsatisfied with the service you are receiving, please follow these steps:

  • Contact your Sales Representative or Service Advisor at your authorized Ford or Lincoln Dealer.
  • If your inquiry or concern remains unresolved, contact the Sales Manager, Service Manager or Customer Relations Manager at your authorized Ford or Lincoln Dealer.
  • If you require assistance or clarification on Ford Motor Company policies or procedures, please contact the Ford Customer Relationship Center:

Ford Middle East

Customer Relationship Center

P.O Box 21470

Sheikh Zayed Road

Dubai, United Arab Emirates

Toll Free KSA Ford Phone#: 800-04443673

Toll Free KSA Lincoln Phone#: 800-04441067

Fax: +971 4 3327266

Please use the following number if you are calling from UAE, Saudi Arabia or Kuwait:

UAE: 80004441066

Saudi Arabia: 8008443673

Kuwait: +965 1 898900

E-mail: menacac@ford.com

www.me.ford.com

If calling from Mobily or Zain mobile phones, please call: 800-8500078

If you are having trouble contacting the Emerging Markets Customer Relationships Center from your cellular phone, the center can also be reached via email menacac@ford.com or try the same phone number from a landline.

Your satisfaction is our main goal. If you have questions or concerns or are unsatisfied with the service you are receiving, please follow these steps:

  • Contact your Sales Representative or Service Advisor at your authorized Ford or Lincoln Dealer.
  • If your inquiry or concern remains unresolved, contact the Sales Manager, Service Manager or Customer Relations Manager at your authorized Ford or Lincoln Dealer.
  • If you require assistance or clarification on Ford Motor Company policies or procedures, please contact the Ford Customer Relationship Center:

Ford Middle East

Customer Relationship Center

P.O Box 21470

Sheikh Zayed Road

Dubai, United Arab Emirates

Toll Free KSA Ford Phone#: 800-04443673

Toll Free KSA Lincoln Phone#: 800-04441067

Fax: +971 4 3327266

Please use the following number if you are calling from UAE, Saudi Arabia or Kuwait:

UAE: 80004441066

Saudi Arabia: 8008443673

Kuwait: +965 1 898900

E-mail: menacac@ford.com

www.me.ford.com

If calling from Mobily or Zain mobile phones, please call: 800-8500078

If you are having trouble contacting the Emerging Markets Customer Relationships Center from your cellular phone, the center can also be reached via email menacac@ford.com or try the same phone number from a landline.

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