Your satisfaction is our main goal. If you have questions or concerns or are unsatisfied with the service you are receiving, please follow these steps:
Contact your Sales Representative or Service Advisor at your authorized Ford or Lincoln Dealer-Distributor.
If your inquiry or concern remains unresolved, contact the Sales Manager, Service Manager or Customer Relations Manager at your authorized Ford or Lincoln Dealer-Distributor..
If you would like to contact Ford directly regarding a specific issue, please CLICK HERE to continue.
If you require assistance or clarification on Ford Motor Company policies or procedures, please contact the Ford Customer Relationship Center:
Ford Middle East
Customer Relationship Center
Toll Free Ford Phone#:
800-08443673
Please use the following number if you are calling from UAE or Saudi Arabia:
UAE: 80004441066
Saudi Arabia: 8008443673, 8008500078
E-mail: menacac@ford.com
If you are having trouble contacting the Customer Relationships Center from your cellular phone, the center can also be reached via email menacac@ford.com or try the same phone number from a landline.