Your satisfaction is our main goal. If you have questions or concerns or are unsatisfied with the service you are receiving, please follow these steps:
Contact your Sales Representative or Service Advisor at your authorized Ford or Lincoln Dealer.
If your inquiry or concern remains unresolved, contact the Sales Manager, Service Manager or Customer Relations Manager at your authorized Ford or Lincoln Dealer.
If you require assistance or clarification on Ford Motor Company policies or procedures, please contact the Ford Customer Relationship Center:
Ford Middle East
Customer Relationship Center
Toll Free KSA Ford Phone#:
800-04443673
Toll Free KSA Lincoln Phone#:
800-04441067
Fax: +971 4 3327266
Please use the following number if you are calling from UAE or Saudi Arabia:
UAE: 80004441066
Saudi Arabia: 8008443673
E-mail: menacac@ford.com
www.me.ford.com
If you are having trouble contacting the Customer Relationships Center from your cellular phone, the center can also be reached via email menacac@ford.com or try the same phone number from a landline.